KYB: Identity Check as a US Business or Sole Trader

This guide outlines the necessary documentation for US businesses and sole traders to become professional sellers on Chrono24, drawing on the key requirements for Know Your Customer (KYC) and Know Your Business (KYB) processes.
You will find information on the following topics:
- ID of the Legal Representative
- Proof of Registration
- Articles of Association
- Shareholder Declaration
- Proof of Address
- Bank account for payouts
- Examples of the documents accepted
- How do I submit the required documents?
- What happens if I don’t upload the documents?
Disclaimer: This following guidance provides a general overview of the Compliance requirements regarding the documents requested in the KYC/KYB process and the minimum standards of acceptability. It does not aim to provide granular or exhaustive information on every document that could potentially be acceptable for the different entities in the various jurisdictions but instead it is intended to explain the type of elements required for the identification and verification of every user type.
The following documents are required for legal entities, such as LLCs or Corporations:
ID of the Legal Representative
The ID of the Legal Representative must identify the person that is authorized to make decisions on behalf of the company (‘authorized signatory’). Ideally, they should also be the/an owner of the company.
For dealers from the USA and Canada, the following documents are permitted as identity documents of the legal representative:
- Passport
- Driver‘s license
Please note the following when submitting the Legal Representative’s ID:
- The document must be photographed, not scanned.
- Both the front and back of the document must be uploaded.
- No information may be blacked out or made illegible.
- All corners and edges of the document must be visible.
- There must not be any glare or reflection.
Proof of Registration
Your proof of registration is used to verify that your company is currently active, in good standing and in compliance with state regulations.
Please submit the following documents:
- Your CP 575 from the IRS containing your Employer Identification Number (EIN)
- In case you do not have your original CP 575 any longer, you can request a 147 C replacement document from the IRS
- Please note that depending on the state your business is registered in, additional documents may be requested by our Seller Compliance Agent to complete your onboarding
Articles of Association
“Articles of Association” refers to the document you filed initially to create your company. Depending on the state your business is registered in and its legal type (LLC, corporation), the name of the document may vary.
The following are a few examples:
- Articles of Organization
- Articles of Association
- Certificate of Incorporation
- Certificate of Formation
- Articles of Formation
- Etc.
Please always submit the document you initially filed, not just the Certificate of Filing you may have received as confirmation, as it is generally not accepted on its own by our payment provider.
Shareholder Declaration
The Shareholder Declaration is used to identify the ultimately beneficial owners (UBO) of the company. Our payment provider is obliged by law to request a list of the natural persons that financially benefit from the company.
You can download it in the form of a PDF document in your dealer account.
When filling out the Shareholder Declaration, please be aware of the following:
- Enter the full name of your company as your company name, including “LLC, Inc., etc.”. Do not enter your DBA as your company name
- Enter your EIN number as your company number
- Only list shareholders that hold at minimum 25% of the shares
- In the UBO section, nationality refers to where you have citizenship status, such as “American”. It does not refer to ethnicity.
- Check the box under “2. Additional Statements”. The box may not be visible, if you print out the document and fill it out manually. In that case, please check the PDF document for the location of the box and leave a checkmark there anyway
- The legal representative you chose to register for the account needs to sign the document
The following documents are required for Sole Traders / personal businesses:
ID of the Legal Representative
The ID of the Legal Representative must identify the person that is authorized to make decisions on behalf of the busines. The ID of the Legal Representative must identify the person in whose name the business is registered.
For dealers from the USA and Canada, the following documents are permitted as identity documents of the legal representative:
- Passport
- Driver’s license
Please note the following when submitting the Legal Representative’s ID:
- The document must be photographed, not scanned.
- Both the front and back of the document must be uploaded.
- No information may be blacked out or made illegible.
- All corners and edges of the document must be visible.
- There must not be any glare or reflection.
Proof of Registration
- Your CP 575 from the IRS containing your Employer Identification Number (EIN)
- Your most recent Schedule C (Form 1040)
You can submit the following supplemental documents as Proof of Registration:
- Business License
- Registration of a DBA (“Doing Business As”)
Additional requirements
Independently from the documents required to verify your account with our payment provider, we also need the following to complete your onboarding and get you started on Chrono24, regardless of company type:
- Proof of Address
- A bank account for your payouts
Proof of Address
As Proof of Address, please provide to us a current utility, phone or internet service provider bill with your company name and business address showing on the invoice.
To clarify; we need a proof of address for your main operating address, where you conduct the majority of your day-to-day business.
We will use the address that is publicly available in your state’s business registry as a customer facing business address. Your main operating address will not be visible to customers, if it differs from your registered business address, but is required for our internal documentation.
Please send in the specifically requested invoice. A bank statement, credit card statement, or similar document does not meet our requirements.
Bank Account for Payouts
We also need your corporate bank account details you would like to use for payouts.
Please provide the following account details:
- Account holder
- Account number
- ACH routing number for electronic wires
In case you registered a legal entity, such as an LLC, the account needs to be a corporate bank account with your corporation as the account holder. For regulatory reasons, we can’t pay out to personal bank accounts.
In case you registered as a Sole Trader / personal business, the account holder needs to be the same person under whom the business is registered.
Examples of the documents accepted
How do I submit the required documents?
Already registered as a dealer on Chrono24? If so, you can upload the documents in your Market Portal. Simply log into your Market Portal and follow the blue instructions.
What happens if I don't upload the documents?
If you’re registering as a dealer on Chrono24 for the first time, you will be required to upload the necessary documents as part of the registration process. This is the only way to create and activate your account.
If you’re already registered as a dealer, and are asked to resubmit your documents but fail to do so, we may place restrictions on your account. As a result, you will not receive any payouts for transactions made on our platform.
In addition, the successful verification of your identity is part of our criteria for becoming a Trusted Seller. If you do not provide all required documentation, you risk losing your Trusted Seller status.
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