KYB: Identity Check for Dealers on Chrono24

January 31, 2025

This guide outlines the necessary documentation for businesses and sole traders to become professional dealers on Chrono24, drawing on the key requirements for K.Y.B. (Know Your Business) processes. 

You will find information on the following topics: 

  • ID of the Legal Representative 
  • Proof of Registration  
  • Articles of Association 
  • Shareholder Declaration 
  • Proof of Address 
  • Bank account for payouts 
  • Examples of the documents accepted 
  • How do I submit the required documents? 
  • What happens if I don’t upload the documents? 

If you are a US business or sole trader, you will find further US-specific information here.

Disclaimer: This following guidance provides a general overview of the Compliance requirements regarding the documents requested in the KYB process and the minimum standards of acceptability. It does not aim to provide granular or exhaustive information on every document that could potentially be acceptable for the different entities in the various jurisdictions, but instead is intended to explain the type of elements required for the identification and verification of every user type. 

The following documents are required for legal entities, such as LLCs or Corporations:  

ID of the Legal Representative 

The ID of the Legal Representative must identify the person that is authorized to make decisions on behalf of the company (‘authorized signatory’). Ideally, they should also be the/an owner of the company.  

For dealers from the EMEA region, the following documents are permitted as identity documents of the legal representative: 

  • Passport
  • National ID card
  • Driver’s license

Please note the following when submitting the Legal Representative’s ID: 

  • The document must be photographed, not scanned. 
  • Both the front and back of the document must be uploaded. 
  • No information may be blacked out or made illegible. 
  • All corners and edges of the document must be visible. 
  • There must not be any glare or reflection. 

Proof of Registration  

Your proof of registration is used to verify that your company is currently active and in good standing.  

Please submit the following document: 

  • An excerpt from your local business registry, not older than three months

The following are a few examples of what the document might be called: 

  • Handelsregisterauszug (DE/CH)
  • Visura camerale (IT)
  • Extrait Kbis (FR)
  • Confirmation statement (UK)
  • KVK extract (NL)

 

Please note: 
The exact name of the required document or the document may vary depending on your country or business type. 

Please refer to this link for more country specific information.

Choose your country on the right hand side of the website and refer to the information under the “business” section for the country in which your company is registered.  

 

Articles of Association 

“Articles of Association” refers to the founding document of your company. Depending on the country in which your business is registered and its legal type (LLC, corporation), the name of the document may vary. It may be a contract between business partners, such as company bylaws or a document you file with the responsible government agency, such as a Certificate of Incorporation. 

The following are a few examples of what the document might be called:  

  • Statutes
  • Articles of Association
  • Company bylaws
  • Shareholder/Partnership Agreement
  • Gesellschaftsvertrag/Satzung
  • Etc.

Please be aware of the following, when submitting the document:  

  • Submit the entire document
  • The document needs to be signed by the legal representative, even if it was not signed initially. In that case, simply add the signature and current date on the last page

 

Please note: 
The exact name of the required document or the document may vary depending on your country or business type. 

Please refer to this link for more country specific information

Choose your country on the right hand side of the website and refer to the information under the “business” section for the country in which your company is registered.  

Shareholder Declaration 

The Shareholder Declaration is used to identify the ultimately beneficial owners (UBO) of the company. Our payment provider is obliged by law to request a list of the natural persons that financially benefit from the company.  

You can download it in the form of a PDF document in your dealer account. 

When filling out the Shareholder Declaration, please be aware of the following:  

  • Enter the full name of your company as your company name, including “LLC, Inc., etc.”.
  • Enter company number
  • Only list shareholders that hold at minimum 25% of the shares
  • Check the box under “2. Additional Statements”. The box may not be visible, if you print out the document and fill it out manually. In that case, please check the PDF document for the location of the box and leave a checkmark there anyway
  • The legal representative you chose to register for the account needs to sign the document

The following documents are required for Sole Traders / personal businesses:  

ID of the Legal Representative 

The ID of the Legal Representative must identify the person that is authorized to make decisions on behalf of the company (‘authorized signatory’). Ideally, they should also be the/an owner of the company.  

For dealers from the EMEA region, the following documents are permitted as identity documents of the legal representative: 

  • Passport 
  • National ID card 
  • Driver’s license 

Please note the following when submitting the Legal Representative’s ID: 

  • The document must be photographed, not scanned. 
  • Both the front and back of the document must be uploaded. 
  • No information may be blacked out or made illegible. 
  • All corners and edges of the document must be visible. 
  • There must not be any glare or reflection. 

Proof of Registration  

  • An official copy of the document you filed to register your personal business issued by the government agency where you registered your business initially, not older than three months 
  • In case your personal business is registered on your country’s business registry, an excerpt of the business registry, not older than three months should be submitted 

The following are a few examples of what the document might be called: 

  • Handelsregisterauszug (DE/CH) 
  • Visura camerale (IT) 
  • Extrait Kbis (FR) 
  • Confirmation statement (UK) 
  • KVK extract (NL) 

 

Please note: 
The exact name of the required document or the document may vary depending on your country or business type. 

Please refer to this link for more country specific information. 

Choose your country on the right hand side of the website and refer to the information under the “Sole trader” section for the country in which your company is registered.  

Additional requirements 

Independently from the documents required to verify your account with our payment provider, we also need the following to complete your onboarding and get you started on Chrono24, regardless of company type:  

  • Proof of Address 
  • A bank account for your payouts 

Proof of Address  

As Proof of Address, please provide a current utility, phone or internet service provider bill with your business address showing on the invoice.   

To clarify; we need a proof of address for your main operating address, where you conduct the majority of your day-to-day business. 

Your registered address will be the only one visible to Chrono24 users. Verification of a differing operating address is only done for internal purposes. 

Please send in the specifically requested invoice. A bank statement or similar document does not meet our requirements.   

Bank Account for Payouts 

We also need your corporate bank account details you would like to use for payouts.  

Please provide the following account details:  

  • Account holder (needs to be the company under which your Chrono24 account is registered) 
  • IBAN 
  • BIC 

In case you registered a legal entity, such as an LLC, the account needs to be a corporate bank account with your corporation as the account holder. For regulatory reasons, we can’t pay out to personal bank accounts.   

In case you registered as a Sole Trader / personal business, the account holder needs to be the same person under whom the business is registered. 

How do I submit the required documents?

Already registered as a dealer on Chrono24? If so, you can upload the documents in your Market Portal. Simply log into your Market Portal and follow the instructions on your dashboard. 

Open Market Portal

What happens if I don't upload the documents?

If you’re registering as a dealer on Chrono24 for the first time, you will be required to upload the necessary documents as part of the registration process. This is the only way to create and activate your account.  

If you’re already registered as a dealer, and are asked to resubmit your documents but fail to do so, we may place restrictions on your account. As a result, you will not receive any payouts for transactions made on our platform. 

 In addition, the successful verification of your identity is part of our criteria for becoming a Trusted Seller. If you do not provide all required documentation, you risk losing your Trusted Seller status.  


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